We Welcome All Your Comments
Customer feedback is very important to us. When you tell us what you think of our work, you encourage us and help us learn how to serve you more effectively. Please do not hesitate to contact South Shore Heating & Cooling with your comments. You can call us, send us a letter or use our online customer feedback form. Thank you in advance for taking the time to communicate with us!
I have been a customer of South Shore Heating & Cooling for over 20 years and can always count on them for support and making sure I am taken care of. Their tech arrived with a smile at the end of a hot day to fix my A/C and was professional as always! Much appreciated.Yolanda H.
To the owner of South Shore Heating & Cooling:Martha M.
I would like to let you know how impressed I am with the job your company did for me at my home in Dennisport, MA.
I especially want to give credit to Shawn. He was very professional in all aspects of the project. The cover letter he wrote explaining the job was so impressive that I didn't bother getting quotes from other companies. The crew that did the installation was also very good and they did a great clean up job. This was an air conditioning installation so it hasn't been tested but I'm sure it will work perfectly.
Talked to several neighbors about needing a new gas boiler. They said they were very happy with South Shore Heating & Cooling. So I called them for an estimate. Will came to my house first thing the next morning and, after carefully outlining all my options, emailed me a written estimate by the end of the day. Turns out his estimate was for a better boiler than anyone else's and at a significantly lower cost. The installation was completed in one day by Russ and Jonathon who were both pleasant and helpful in explaining how the new system operates. Both Russ and Will also explained a number of options that would alert me to problems while I was in Florida. Can't speak highly enough about the service I received.Bud B.
Ryan was courteous, helpful and even took off his boots when entering our home. He was doing routine maintenance on our furnaces/air conditioners when he discovered a part that was worn, but would have continued for awhile. Ryan took the initiative to change out the part before we had a true problem. Thank you for your professionalism!Suzanne C.
A 5-star THANK YOU to Chris for his excellent service, thanks to Jacob for your prompt actions in helping me with the potentially dangerous situation with a leaky gas pipe, and THANK YOU South Shore Heating & Cooling!Patricia B.
Jon & Kevin just installed a new kitchen faucet and fixed our outdoor shower. They both were very professional, thorough and polite. We have been a long time, very satisfied customer of South Shore Heating & Cooling for the installation and service of our heating systems.Cathy A.
We only learned recently about their plumbing services. We've finally found a great plumber! We'll use and recommend them again. Thanks Jon & Kevin for a job well done.