Our Blog
The Ultimate Hidden Benefit: A Well Trained Service Team
Posted on May 23, 2017
To be truly great, a company needs to deliver great performance every day. It is our goal to excel in every service call and installation job we do, so we invest continuously in our expertise. Modern heating and cooling equipment is built with advanced designs and sophisticated electronics for ultra-efficient, ultra-quiet operation. Technicians must be well prepared, or the equipment will not perform as well as it should. Expert installation and service should not be taken for granted. In fact, untold homeowners across the United States are not getting the performance they expect from their equipment, because it is improperly installed. The U.S. ENERGY STAR® program reports that, “Getting the best performance from a new HVAC system depends on more than just choosing the right equipment. The quality of the installation can have an enormous effect on the system’s performance and reliability, not to mention your comfort.” The technicians we send to service and install your equipment are very well prepared. Many of them have spent a full month in Texas studying to achieve certification from North American Technician Excellence (NATE) and the U.S. Environmental Protection Agency. We also host our own training sessions here, bringing in the best educators and renting facilities where technicians and managers can focus exclusively on education. Each of our technicians also carries high-end electronic equipment for testing electrical components, air flows and combustion quality. When we invest in expertise, our customers reap the benefits in enhanced comfort, reduced noise, longer equipment life and better fuel economy....
You Don't Have to Wait for a Water Heater Leak
Posted on May 23, 2017
It is a little discussed fact that many homeowners are reactive with water heater replacement. Rather than make a proactive decision based on the equipment’s likely lifespan of eight to 10 years, they wait until the water heater starts leaking. They then face a significant interruption in their comfort and convenience, a wet mess that sometimes includes expensive property damage, and the risk of weekend or holiday labor rates. You don’t have to “be that guy (or woman)” with the wet basement and no hot water. Instead, be proactive, and call our service department at 781-289-1500 for an evaluation of your water heater and a no-pressure conversation about when to replace it. We’ll be happy to explain all your options and help you choose the right water heater. Whether you have a large family with countless showers and wash loads or a small household with minimal needs, we have the perfect water heater for you. You can also get a free extended warranty for making a proactive water heater purchase this spring. We’ll Extend the Warranty at No Cost A.O. Smith manufactures some of the best water heaters you can buy, and for a limited time, we’re offering extended warranties at no cost on non-emergency installations. A standard A.O. Smith warranty lasts for six years, and this offer extends that warranty to 10 years. Please call our office today or contact us through the website to learn more about upgrading to a new A.O. Smith water heater....
Service Plans = Peace of Mind
Posted on May 23, 2017
If ensuring your home comfort the no-worry way is something that appeals to you, a Service Plan is the perfect solution for keeping your comfort system in peak operating condition and controlling repair costs. With summer right around the corner, now is the time to consider an Air Conditioning Service Plan to help you prolong equipment life, improve home comfort and avoid untimely and costly equipment breakdowns. Our Air Conditioning Service Plan includes a parts and labor discount, priority service and an annual tune-up. Next winter, when it’s time to once again fire up your heating equipment, a Heating System Service Plan is the perfect way to keep your family warm. We offer a variety of plans designed to meet the needs and budget of any household. Each policy provides an annual tune-up and the assurance of 24-hour coverage for heat emergencies. For your convenience, we offer automatic credit card billing and online bill payment. Contact us today and go paperless. The planet will thank you!...
