The Ultimate Hidden Benefit: A Well Trained Service Team


May 22, 2017

To be truly great, a company needs to deliver great performance every day. It is our goal to excel in every service call and installation job we do, so we invest continuously in our expertise.

Modern heating and cooling equipment is built with advanced designs and sophisticated electronics for ultra-efficient, ultra-quiet operation. Technicians must be well prepared, or the equipment will not perform as well as it should.

Expert installation and service should not be taken for granted. In fact, untold homeowners across the United States are not getting the performance they expect from their equipment, because it is improperly installed. The U.S. ENERGY STAR® program reports that, "Getting the best performance from a new HVAC system depends on more than just choosing the right equipment. The quality of the installation can have an enormous effect on the system's performance and reliability, not to mention your comfort."

The technicians we send to service and install your equipment are very well prepared. Many of them have spent a full month in Texas studying to achieve certification from North American Technician Excellence (NATE) and the U.S. Environmental Protection Agency. We also host our own training sessions here, bringing in the best educators and renting facilities where technicians and managers can focus exclusively on education.

Each of our technicians also carries high-end electronic equipment for testing electrical components, air flows and combustion quality.

When we invest in expertise, our customers reap the benefits in enhanced comfort, reduced noise, longer equipment life and better fuel economy.